Reset/Remove/Add MFA/Password Authentication Contact Info

Allows Users to request their MFA information be changed in our system.

If you need to have your Password reset so that you can enroll in MFA (Multi Factor Authentication), please refer to this alternate Service instead: https://mtech.teamdynamix.com/TDClient/1921/Portal/Requests/ServiceDet?ID=34150

Similar to the subject line in an email ticket title helps us quickly locate and determine the nature of your request.

Which area do you need Information/Devices Managed reset for?

Use the Figures below to answer the next question.

Tech SSO Login

Uploaded Image (Thumbnail)

Microsoft Password Reset

Uploaded Image (Thumbnail)
Which Page Do You Need Help With?
Use the Images above to select the correct Login Page you are hoping to make contact info changes to.
Which Page Do You Need Help With?
Please do not select "Remote" unless the user is absolutely a remote employee or is absolutely not available to come in physically.
Remote Employee
Remote Employee
MFA Add/Clear/Remove
MFA Add/Clear/Remove (required)
Provide the reason and the device or method that you will be altering.
Provide the reason and the device or method that you will be altering.
File attachments associated with the ticket.
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Before resetting your MFA or password, we must verify a government-issued photo ID or DiggerCard.

Other Fields

Your name
Verification Code