Knowledge Base

Categories (9)

Online Learning

Moodle, Web Conferencing Tools (Zoom, Skype, Teams), Best Practices

Accounts & Passwords

Forgot your password. Change your password. Password Reset Tool

Email, Calendar & Shared Mailboxes

Folder and File Sharing. Creating Email Groups, Forwarding & Replies. Scams

Classrooms and Computer Labs

Podium Instructions. Printing

Software & Applications

25Live, Office 365, Course Evaluations, Clearing your Cache, Converting Videos, DocuSign, Faculty/Staff Address Portlet

MyMTech

CRNs, EverFi Courses, Announcements, Class Missing, DiggerCash

Wireless & Wired Network

Wired & Wireless Networking, Telephones.

Accessibility

Accommodations

I.T. Policies

Montana Tech Network Policies, Personal computer Device Support, State Telephone Policies

Articles (5)

Pinned Article How to Use TeamDynamix

Pinned Article Looking for an article?

Tips on locating an article.

How to Access and Modify Your Tickets

How to Favorite a Service

How to favorite services and access them.

I.T. Organizational Chart

A flow chart of Montana Tech I.T.