What is it?
Microsoft Authenticator is required as Multi-Factor Authentication for MTech accounts. This article will go through the process of setting up Microsoft Authenticator on your mobile device.
IMPORTANT:
If you are already being prompted for a code, then it has already been set up. If you can't find the code it is prompting you for, the IT Help Desk will need to reset your authentication method. This is most easily done if you can bring a photo ID to the IT Help Desk office at MG 110, M-F, 8-4pm. We can also set up a Teams call to verify your ID if you can't come in person.
Please submit this ticket if you need your MFA reset:
Reset/Remove/Add MFA Authentication Contact Info
Who Can Use It?
Required for all Montana Tech accounts.
Installing Microsoft Authenticator and Registering Your Account
Step 1:
Download the Microsoft Authenticator app onto your phone.
Step 2:
Click on "Add Account".
Step 3:
Select "Work or School Account".
Step 4:
Press "Scan QR code".
Complete the following steps on the device where you are adding the authentication method.
Step 5:
Either log in to your email for the first time without the authentication method set up, or go to "Security Info" in your account settings and press "Add a new sign-in method".
To locate "Security Info", navigate to the circle in the top right-hand corner of your Montana Tech email inbox, and click "View account".
Step 6:
On the left-hand side of the screen, select "Security Info". Select "Add sign-in method" and choose "Authenticator App".
Note: If you are prompted to enter or receive a code to proceed, you may have previosuly registered for the MFA through a different authentication app or email or phone number and if you are unable to retrieve it, you may need a Multi-Factor Authentication (MFA) reset. Please contact the IT Helpdesk at 406-496-4244 or click this link to submit a ticket: Reset/Remove/Add MFA Authentication Contact Info.
Step 7:
You will see a page that looks like this. Click "Next".
Step 8:
Click "Next".
Step 9:
A QR code will pop up on the screen. Scan the code with your phone and then click "Next" on the website. A test run will ensure it is set up correctly. Enter the number displayed on the computer into your phone.
