Clearing Your Cache & Cookies

What Is It?

Your browser's cache is used to load often visited websites more efficiently.  It can sometimes mistakenly store wrong, or single-use instance information about a website causing the website to fail when loading.  Your browser's cookies are used by websites to give them information about you (ex. how many times you've visited the site). 

Who Can Use It?

Anyone with a web browser.

Where Can I Access It?

In most browsers, you can use the shortcut CTRL+SHIFT+DELETE to bring up the clear history menu. Make sure that Cookies and Cache are selected then delete.




Internet Explorer:


Article ID: 72378
Thu 2/21/19 9:37 AM
Tue 3/22/22 2:23 PM

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