Password Assistance

Password Assistance

A collection of guides on what to do if you forgot your password or need to change it no matter where you are.

Contents

 1. Changing Your Password (Off Campus)
          How to change your password if you are off campus.
 2. Changing Your Password (On Campus)
          How to change your password if you are on campus.
 3. Forgot Your Password?
          What to do if you have forgotten your password.
 4. Password Reset Tool
          Guide on how to use the password reset tool.

Changing Your Password (Off Campus)

How Do I Do It?

Users have the ability to change their passwords.  Doing this can be necessary if the current password is expired or if it is compromised.  Users must know their current password to change it.  If you have forgotten your password see Forgot Your Password? instead. 

Who Can Use It?

Anyone with a Montana Tech account.

Where Can I Access It?

Click "Enroll in Password Rest Tool" to enroll.  This will require you to currently have access to your passsword.

Enroll in Password Reset Tool

Click "Forgot Password? / Reset Password"  and answer your questions to reset it.  You need to have previously enrolled in the Password Reset Tool to access this feature.

Forgot Password? / Reset Password

Keep in mind passwords need to follow the following parameters.

At least six characters in length
Neither of your two previous passwords (if applicable)
Cannot contain username or real name
Must contain three of the four following categories:

  • Uppercase letters: A-Z
  • Lowercase letters: a-z
  • Numbers: 0-9
  • Special characters: !, @, ?, etc

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Changing Your Password (On Campus)

How Do I Do It?

Users have the ability to change their passwords.  Doing this can be necessary if the current password is expired or if it is compromised.  Users must know their current password to change it.  If you have forgotten your password see Forgot Your Password? instead. 

Who Can Use It?

Anyone with a Montana Tech account.

Where Can I Access It?

To change your password:

  1. Log-on to a campus computer with your current credentials.

  2. Once you are logged on, press CTRL+ALT+DEL on the keyboard.

  3. Select "Change a password…"

  4. Type in your old password, your new password, and then confirm your new password.

All passwords must fit the following requirements:

At least six characters in length
Neither of your two previous passwords (if applicable)
Cannot contain username or real name
Must contain three of the four following categories:

  • Uppercase letters: A-Z
  • Lowercase letters: a-z
  • Numbers: 0-9
  • Special characters: !, @, ?, etc.

 Back to Table of Contents

Forgot Your Password?

How Do I Reset It?

Users can recover their forgotten passwords two ways.  The first requires that they have previously enrolled in the password reset tool.  The user will then have to answer the questions that they set up when they enrolled in it.  If the user has not previously enrolled, they will have to contact the I.T. Help Desk and the password will be manually reset.

Who Can Use It?

Anyone with a Montana Tech account.

Where Can I Access It?

Click "Enroll in Password Rest Tool" to enroll*.  This will require you to currently have access to your password.

*If you have forgotten your password and have not already enrolled in the Password Reset Tool, you will need to contact the IT Help Desk for further assistance. We will need your Student or Faculty ID # (799...) along with your birth date to confirm your identity.

Enroll in Password Reset Tool

Click "Forgot Password? / Reset Password"  and answer your questions to reset it.  You need to have previously enrolled in the Password Reset Tool to access this feature.

Forgot Password? / Reset Password

Keep in mind passwords need to follow the following parameters.

At least six characters in length
Neither of your two previous passwords (if applicable)
Cannot contain username or real name
Must contain three of the four following categories:

  • Uppercase letters: A-Z
  • Lowercase letters: a-z
  • Numbers: 0-9
  • Special characters: !, @, ?, etc

 Back to Table of Contents

Password Reset Tool

What Is It?

The Password Reset Tool allows you to reset your password if you've enrolled in the tool.

Who Can Use It?

Anyone with a Montana Tech account.

How do I Use It?

You need to know your current username and password to enroll. If you need to look up your original username and password you can do so by visiting https://www.mtech.edu/pw

  1. Start

  2. Select "Enroll" Click 'Enroll'

  3. Type in your current username and password and click "Next" Input username and password

  4. Select your personal security questions and type in your answers then click "Next" Choose security questions

  5. You will receive a message that your account is enrolled, click "Finish" Final enrollment page

Before resetting your password, you need to go through the Enrollment process for the Password Reset tool. See "How to Enroll" for more details.

If you forget your password, you can go through "Reset Password," which will ask your personal security questions.

  1. Start

  2. Select "Reset Password" Click 'Reset Password'

  3. Type in your Montana Tech username ie: jwilson

  4. Click the check box “I’m not a robot” click "Next" Type username and check box

  5. Answer your personal security questions and click "Next"

  6. Type in your new password and confirm your new password, click "Next"

  7. Type and confirm new password

  8. You will receive a message that your password has been reset, click "Finish" Final reset page

All passwords must meet the following requirements:

At least six characters in length.
Neither of your two previous passwords (if applicable).
Cannot contain username or real name.
Must contain three of the four following categories:

  • Uppercase letters: A-Z
  • Lowercase letters: a-z
  • Numbers: 0-9
  • Special characters: !, @, ?, etc.

 Back to Table of Contents

Details

Article ID: 115634
Created
Fri 9/4/20 8:19 AM
Modified
Fri 9/4/20 9:13 AM