What is it?
A collection of guides on what to do if you forgot your password or need to change it no matter where you are.
Table of Contents
Who can use it?
Anyone with a Montana Tech Account
New User Logging in for the First Time
Before ANY Password changes can be performed, the user will need to first acquire their default password.
- Navigate to the User Password Management page outlined in Figure 1-1
- Accessing this page is outlined in Figure 1-2 through Figure 1-3.
- Navigate to "Need to look up your password for the first time" highlighted in Figure 1-1.
Figure 1-1
User Password Change or Reset page.
![Password change or reset page](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=184dfe19-622b-4108-8ae0-6e7e79ecff74.png&beidInt=347)
Figure 1-2
Top of Mtech.edu homepage. Navigate to find the MyMtech link which directs you to Figure 1-3.
![Mtech.edu homepage showing MyMtech link](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=731dd81c-46ea-406e-987e-2c38f0a6b7e2.png&beidInt=347)
Figure 1-3
MyMtech Login page with a link to navigate to the Password Change or Reset Page outlined in Figure 1-1.
![MyMtech login page](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=af94bb09-cad0-49ca-b6f1-0c1544d8baa9.png&beidInt=347)
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Password Parameters
When dealing with passwords, follow these requirements for password change or reset:
- At least six characters in length
- Cannot reuse previous two passwords
- Cannot contain username or real name
- Must contain three of the four following categories:
- Uppercase letters: A-Z
- Lowercase letters: a-z
- Numbers: 0-9
- Special characters: !, @, ?, etc.
NOTE: These are parameters specific to Montana Tech, but consider additional strategies for a stronger password:
- Use at least 12-14 characters
- Avoid dictionary words, names, or common terms
Wait 15 minutes after changing your password before attempting to log in. Also, clear any saved passwords in browsers, password managers, or WiFi. Multiple login attempts within 30 minutes will lock the account for security.
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Changing Your Password (On Campus)
Changing your password may be necessary if it’s expired or compromised. You must know your current password to change it. If you’ve forgotten your password, see Forgot Your Password.
To change your password:
- Log onto a campus computer with your current credentials.
- Press CTRL+ALT+DEL on the keyboard.
- Select "Change a password..." as shown in Figure 4-1-1 or Figure 4-2-1.
- Type in your old password, your new password, and then confirm your new password. See Figure 4-1-2 or Figure 4-2-2.
Windows 11
Figures for Windows 11:
Figure 4-1-1 - Selecting "Change a Password" |
Figure 4-1-2 - Typing in Old and New Passwords |
![Selecting change a password in Windows 11](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=2eccbf87-bdfd-43b9-83c8-cfff7a05bc1c.png&beidInt=347) |
![Typing old and new passwords in Windows 11](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=551d76cd-92c3-4e13-ab52-cb8e92c7053d.png&beidInt=347) |
Windows 10
Figures for Windows 10:
Figure 4-2-1 - Selecting "Change a Password" |
Figure 4-2-2 - Typing in Old and New Passwords |
![Selecting change a password in Windows 10](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=893b0ff9-95ed-46d4-af4f-a909b489a70e.png&beidInt=347) |
![Typing old and new passwords in Windows 10](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=228fd0be-3908-452b-af5a-2571a207ad55.png&beidInt=347) |
NOTE: For password requirements, see Password Parameters.
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Forgot Your Password?
If you need a password reset, log into your Microsoft account and select Forgot my password, or refer to the knowledge base for password reset.
![Forgot password option](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=a778a333-085d-47dd-bdc0-47eddf081835.png&beidInt=347)
![Password reset link](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=366b3855-73b8-4cff-bff3-bcee819e15b0.png&beidInt=347)
Step 2: On the reset page, input your username or email, solve the CAPTCHA, and click Next.
![CAPTCHA screen for account recovery](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=0127c7ae-0310-4c34-97f4-bda21652cb29.png&beidInt=347)
Step 3: Select "I forgot my password" and click Next.
![Option to reset password](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=d5736415-cc63-4e30-b6cc-7cefa960bf7d.png&beidInt=347)
Step 4: Enter your verification code from your DUO mobile app and select Next.
![DUO mobile app verification](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=c8402a68-bfe0-4d04-9604-aeb4f317c97e.png&beidInt=347)
Step 5: Type your new password, confirm it, and select Finish.
![Password confirmation screen](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=c13d30df-96d1-4051-b007-04d9ad73dbce.png&beidInt=347)
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Password Reset Tool Setup
To set up the password reset tool, follow instructions in this article.
Unlocking Your Account
Step 1: To unlock your account, try "Forgot my password" or visit the knowledge base for assistance.
![Forgot password in Microsoft account](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=4ac35e4c-6c2a-4880-bdc7-816f6c6cc5da.png&beidInt=347)
![Microsoft account recovery link](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=c422b65b-d67a-4d2f-8ce5-ff55d64e1e68.png&beidInt=347)
Step 2: Enter your username/email, complete CAPTCHA, and click Next.
![CAPTCHA for account unlock](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=92d0b604-f2f9-449c-9a3f-0e43d0f065e7.png&beidInt=347)
Step 3: Select "I know my password, but still can’t sign in" and click Next.
![Option for known password but locked out](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=99be0eaa-fa09-4ea9-a0c3-618bf8d71481.png&beidInt=347)
Step 4: Verify using your MFA and click Next to unlock.
![DUO app code for account unlock](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=24b35ee0-f906-4731-82a1-a417b94a28b5.png&beidInt=347)
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