How to Import and Export Your Emails

What Is It?

Microsoft Outlook allows you to export and import your emails into a .pst file. Using this process, you can transfer emails from one address to another.

Table of Contents

  1. Exporting Your Emails
  2. Importing Your Emails

Global Figure

Global Figure 1

Uploaded Image (Thumbnail)

Global Figure 2

Uploaded Image (Thumbnail)

Exporting Your Emails

Step 1: 

Select File > Open & Export > Import/Export. Refer to Global Figures 1 and 2


Step 2: 

Select Export to a file, and then select Next.

Uploaded Image (Thumbnail)


Step 3:

Select Outlook Data File (.pst), and select Next.

Uploaded Image (Thumbnail)


Step 4:

Select the mail folder you want to back up and select Next.

Uploaded Image (Thumbnail)


Step 5:

Choose a location and name for your backup file, and then select Finish.

Uploaded Image (Thumbnail)


Step 6:

If you want to ensure no one has access to your files, enter and confirm a password, and then select OK.

Uploaded Image (Thumbnail)

Return to Table of Contents

Importing Your Emails

Step 1:

At the top of your Outlook ribbon, select File. Refer to Global Figure 1


Step 2:

Select Open & Export > Import/Export. This starts the Import/Export wizard. Refer to Global Figure 2


Step 3:

Select Import from another program or file, and then click Next.

Uploaded Image (Thumbnail)


Step 4:

Select Outlook Data File (.pst) and click Next.

Uploaded Image (Thumbnail)


Step 5:

Browse to the .pst file you want to import. Under Options, choose how you want to deal with emails and contacts, then choose Next.

Uploaded Image (Thumbnail)


Step 6:

If a password was assigned to the Outlook Data File (.pst), enter the password, and then click OK.


Step 7:

If you're importing the contents of your .pst file into your Microsoft 365 mailbox, choose that mailbox here. If you're NOT importing into your Microsoft 365 mailbox, choose Import items into the current folder. This imports the data into the folder currently selected.

Uploaded Image (Thumbnail)


Step 8:

Choose Finish. Outlook starts importing the contents of your .pst file immediately. When the progress box disappears, the import is finished.

Return to Table of Contents