Creating a Group Conversation on the Outlook Web App

What is it?

Having a group conversation is similar to having an email thread but only group members participate. You can start a new conversation with the group members or reply inline to a message. Conversations are stacked in your group inbox, and when you select one, you'll see the original message plus all the replies in sequence from oldest to newest.

Group subscribers will also receive conversations in their personal inboxes. Learn more about subscribing to a group.

*This article applies to groups in Outlook on the web (Office 365). If you're using groups in Outlook 2016, see Start a group conversation in Outlook 2016.

Who Has it?

Anyone with a Montana Tech account.

How Do I Get it?

Create a conversation

  1. Open Outlook on the web.

  2. In the navigation pane, under Groups, select your group.

  3. Select Start a group conversation.   If guests are part of your group, you might see this message informing you that some recipients are outside of your organization.  If the tenant admin has restricted guest access to group conversations and calendar invitations, you'll see this message:

  4. Select Send.

TIP: You can also send an email to a group from your main Outlook Inbox, just like using a distribution list. Just add the group's alias in the To line in your email.

Reply to a conversation

  1. To reply to the latest message in the conversation, select Reply all.

  2. To reply to an earlier message in the conversation, select the message > More actions dropdown button > Reply all.

TIP: If you like the message, select the Like button to show your support.

Forward a conversation

When forwarding a conversation, you'll send a copy of the conversation as an email message. You can send it to a group or to individuals inside or outside of your organization.

  1. Select a message in the conversation.

  2. Select  then Forward.

  3. Type the recipients' email addresses and your message to them.

  4. Select Send.

Delete a conversation

Only group owners can delete conversations. How do I know if I'm a group owner? It's not possible to delete multiple conversations so you'll have to delete them one at a time.

  1. Select the conversation you want to delete.

  2. At the first message in the conversation, select  then Delete conversation.


Article ID: 72428
Thu 2/21/19 1:38 PM
Fri 5/28/21 7:43 AM