What Is It?
Add known senders to the Safe Senders list to ensure that their email will not go to your Junk E-mail folder.
Where Can I Access It?
Step 1:
Navigate to your Outlook desktop app.
Step 2:
Navigate to the "Junk Email" folder.
![Click to View Full Image Uploaded Image (Thumbnail)](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=a72257c3-86eb-41ed-aed6-e1c469c444f8.png&beidInt=347)
Step 3:
On the top left part of the screen near the "Delete" icon, there is an icon that reveals a drop-down menu (please refer to the image below.) From this drop-down menu, select "Junk E-mail Options."
![Click to View Full Image Uploaded Image (Thumbnail)](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=df958859-5c1c-4e75-9b90-2090b0d92b4c.png&beidInt=347)
![Click to View Full Image Uploaded Image (Thumbnail)](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=8e565c53-d516-4d43-8358-c0e6c6b25e3c.png&beidInt=347)
Step 4:
Select "Safe Senders" as outlined in the figure below.
![Click to View Full Image Uploaded Image (Thumbnail)](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=6e067b23-3118-4b9a-b4e7-4623d0d96a41.png&beidInt=347)
Step 5:
Select "Add."
![Click to View Full Image Uploaded Image (Thumbnail)](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=afe949f7-b726-47f2-9cbd-7f0c783e4aa2.png&beidInt=347)
Step 6:
In the text box, fill in an email address or domain, then select "OK" once finished. Repeat Steps 5-6 to add as many users/domain names as you wish.
![Click to View Full Image Uploaded Image (Thumbnail)](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=82244433-97b3-4071-827b-be2851236172.png&beidInt=347)
Step 7:
Once finished, click "Apply" and then "OK" to save your changes. Emails from this sender will now be prevented from automatically going to your Junk E-mail folder.
![Click to View Full Image Uploaded Image (Thumbnail)](https://mtech.teamdynamix.com/TDPortal/Images/Viewer?fileName=2abc5867-a0f0-412d-a891-37a5d6805480.png&beidInt=347)
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