How to Add a Sender to the Safe Senders List

What Is It?

Add known senders to the Safe Senders list to ensure that their email will not go to your Junk E-mail folder.

Where Can I Access It?

Step 1:

Navigate to your Outlook desktop app.


Step 2:

Navigate to the "Junk Email" folder.

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Step 3:

On the top left part of the screen near the "Delete" icon, there is an icon that reveals a drop-down menu (please refer to the image below.) From this drop-down menu, select "Junk E-mail Options."

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Step 4:

Select "Safe Senders" as outlined in the figure below.

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Step 5:

Select "Add."

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Step 6:

In the text box, fill in an email address or domain, then select "OK" once finished. Repeat Steps 5-6 to add as many users/domain names as you wish.

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Step 7:

Once finished, click "Apply" and then "OK" to save your changes. Emails from this sender will now be prevented from automatically going to your Junk E-mail folder.

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Article ID: 130260
Created
Mon 3/15/21 2:39 PM
Modified
Wed 10/11/23 11:07 AM