Knowledge Base

Categories (11)

Online Learning

Canvas, Teams, Best Practices
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Accounts & Passwords

Forgot your password. Change your password. Password Reset Tool
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Physical Facilities

All KB's for Physical Facilities
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Email, Calendar & Shared Mailboxes

Folder and File Sharing. Creating Email Groups, Forwarding & Replies. Scams
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Classrooms and Computer Labs

Podium Instructions. Printing Information
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Software & Applications

25Live, Office 365, Course Evaluations, Clearing your Cache, Converting Videos, DocuSign, Faculty/Staff Address Portlet
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MyMTech

CRNs, EverFi Courses, Announcements, Class Missing, DiggerCash
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Wireless & Wired Network

Wired & Wireless Networking
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Accessibility

Accommodations
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I.T. Policies

Montana Tech Network Policies, Personal computer Device Support, State Telephone Policies
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Marketing Resources

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Articles (8)

Pinned Article How to Use TeamDynamix

Authentication-Transition Phase

How to Access and Modify Your Tickets

How to Favorite a Service

How to favorite services and access them.

How To Request A Service (Submit a Ticket)

How users can submit a Request for Service

I.T. Organizational Chart

A flow chart of Montana Tech I.T.

Microsoft Authentication Phase

Oredigger Web Incorrect Links Solution